Welcome to Upfirms.co, a premier B2B rating and review platform dedicated to helping buyers and sellers of software and services find their ideal match. The terms outlined below govern your use of the platform provided by Upfirms.
The words "you" or "your" relate to users who use and/or use the platform; the phrases "we," "us," and "our" used in this document pertain to UpFirm.co.
Updated Terms of Service
As of March 1, 2023, these "Terms of Service" have been changed. Users are encouraged to check this page from time to time to see the most recent "Terms and Conditions." We reserve the right to alter and modify these "Terms" as often as we see fit, at our sole discretion. If the 'Terms of Service' are altered, your continued use of the platform signifies your agreement to these changes and your readiness to abide by them.
Please make sure you have properly read the stated "Terms and Conditions" before utilizing our services. This is a contract that governs how you use the website and services provided by UpFirms. UPFIRM'S SERVICES, WEBSITE BROWSING, UPFIRM REGISTRATION, PLATFORM CONTRIBUTION, INFORMATION ACCESS VIA PLATFORM, PLATFORM REVIEW WRITING, PARTICIPATING IN SURVEYS, OR PHONE OR EMAIL COMMUNICATION ALL IMPLY THAT YOU (COLLECTIVELY 'YOU' OR 'YOURS') AGREE TO BE BOUND BY THESE TERMS. YOU MUST QUIT USING THIS SITE IF YOU DO NOT AGREE WITH THESE TERMS.
Eligibility
To utilize UpFirms and its associated platforms and services, individuals must be at least 18 years old. This requirement encompasses activities such as signing up for an account, accessing our services, contributing reviews, and navigating our website.
User Accounts
Users have the opportunity to register for an UpFirm account in order to make advantage of our services. In doing so, users assume full responsibility for providing and keeping accurate, comprehensive, and up-to-date information about themselves and, if relevant, the company with which they are involved.
We retain the right, at our sole discretion, to terminate or suspend your account if the information you provide, on reasonable grounds, appears to be incomplete, inaccurate, or inappropriate to us.
Users are responsible for maintaining the security and confidentiality of their personal and account information, including but not limited to their login ID and password. We are not responsible or liable for any misuse or damage resulting from failure to comply with this section.
We gather, store, and handle your information in compliance with our Privacy Policy.
User Content
Using User Submitted Content
You acknowledge that we do not verify or authorize any user content, and the responsible use of such content depends solely on you. You must evaluate any user content published on our site yourself and bear the risks associated with its use.
Reference to any products or services, whether by trade name, trademark, supplier, manufacturer, or otherwise, does not imply any endorsement or recommendation by UpFirms. User-generated content such as reviews and website content such as rankings are primarily based on third-party opinions, and UpFirms makes no guarantees regarding their quality, accuracy, or reliability. By utilizing our services, you may encounter user-generated content that could potentially be offensive, inaccurate, or objectionable, and you cannot hold UpFirms accountable for such content.
UpFirms’s License to User Content
When you submit content using our services, you grant UpFirms an irrevocable, perpetual, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, reformat, adapt, translate, distribute, publish, create derivative works from, or publicly display your content, in whole or in part, on any existing or future platform, for any purpose and application that UpFirms deems appropriate. Additionally, UpFirms may publicly display advertisements and other information alongside or within user content. You are not entitled to any compensation for such advertisements, and the nature and scope of these advertisements may change at any time without prior notice to you.
Using our Website/Service
By using our website and services, you agree to abide by all applicable laws, including but not limited to privacy laws, intellectual property laws, tax laws, and regulations. You also agree to ensure that all user content you provide on our website, whether through reviews, company details, trademarks, logos, images, or videos, is truthful, accurate, and free from any third-party claims or encumbrances. Additionally, you agree to comply with any notices sent by UpFirms regarding your use of our services.
Our website facilitates browsing and sharing data concerning various technology products and service providers, along with the opportunity to create and share reviews and related information. However, as service providers, we do not bear responsibility for your usage of our service. While we endeavor to verify the identities of reviewers, the contents of reviews represent third-party opinions for which we cannot be held liable. Additionally, we are not liable for, nor do we participate in, any engagements between vendors or service providers. Any interactions between vendors and users facilitated by our service are undertaken at their own risk, with UpFirms recognized solely as an unrelated third party.
FeedBack
Any feedback you provide regarding our services and platform, including but not limited to corrections, updates, or suggestions, will become the property of UpFirms. By providing feedback, you hereby assign any rights in such feedback to UpFirms, without entitling you to any payments or compensations.
Submitting User Content
By using our website, users must acknowledge that they are solely responsible for all user-generated content, including but not limited to reviews, comments, company profiles, and messages. All forms of user-generated content, regardless of how they are created or submitted to UpFirms, fall under this section.
Users are expected to submit only accurate and up-to-date content and will be solely liable for any damage or issues resulting from false, incomplete, misleading, or defamatory information submitted on our platform. By submitting content, you agree to indemnify, defend, and hold UpFirms harmless against any claims arising from the user-generated content you provide.
We reserve the right to distribute, edit, or reject any user-generated content on our website and affiliated channels as we see fit. We may edit, rephrase, or modify information provided by users when submitting reviews to enhance clarity, readability, and presentability. Our right to edit reviews does not exempt users from the responsibility of providing accurate and quality information. We are not obligated to store or provide you with copies of your content.
When submitting user content, you agree to adhere to our community and review guidelines outlined on this page. You acknowledge that any violation of these terms or the general 'terms and conditions' grants us the right to modify or delete any content submitted by users at our discretion.
Prohibited Activities
In utilizing our services, you agree not to, nor to encourage any third party to:
Transmit, submit, email, or otherwise make available any content that:
- Is disagreeable, defamatory, untrue, abusive, discriminatory, or illegal
- Transmit, submit, email, or otherwise make available any content that contains information which you are not legally entitled to disclose under contractual or trust relationships, or any other conditions.
- Violates any intellectual property, proprietary, or privacy rights, including but not limited to patents, trademarks, copyrights, and publicity rights.
- Contains unauthorized or unsolicited advertising, spam, junk mail, or chain letters.
- Contains malicious software such as viruses, worms, or any code designed to interfere with or damage computer hardware, software, or telecommunication equipment belonging to UpFirms or any of its users.
- When completing our 'personalized shortlist' form, please ensure accuracy and relevance in the information provided. This will enable us to match you with the most suitable vendor for your project. Rest assured, any personal details such as email addresses, phone numbers, and other miscellaneous information will not be disclosed to service vendors.
Violate our content guidelines by:
- Refrain from duplicating, rebranding, licensing, sublicensing, transmitting, broadcasting, displaying, or selling any information (excluding user-generated content submitted by you) sourced from UpFirms.
- You are prohibited from utilizing, sharing, repurposing, redistributing, copying, or adapting any content, data, or information obtained from UpFirms to offer any service that competes, at our discretion, with UpFirms.
- Alter or delete any copyrighted or trademarked material visible on the platform.
- Offering or accepting payment in exchange for writing or deleting reviews or other user-generated content is strictly prohibited, except for incentivized reviews that adhere to our guidelines.
- Submitting reviews for products or services provided by your current employer, as well as those offered by direct competitors or any other offerings that pose a conflict of interest, is not allowed.
- When completing our 'personalized shortlist' form, it's essential to provide precise and relevant information. Accuracy enables us to connect you with the most suitable vendor for your project. Rest assured, the email address, phone number, and any additional details you provide will remain confidential and will not be disclosed to the service vendors.
Violate our Security Guidelines by:
- Retrieve, duplicate, gather, employ, or transfer any data, encompassing personal user information sourced from UpFirms, except as expressly authorized in the terms of service or by UpFirms.
- Seeking to bypass or disrupt Upfirm's foundational security measures or engaging in activities that directly or indirectly disrupt the functionality of our infrastructure.
- Utilizing software, devices, robots, scripts, or any other method to extract, traverse, or catalog any webpage or section of our platform.
- Participating in actions that mimic, imitate, or attempt to impersonate the likeness or functionality of UpFirms or any of its offerings.
- Trying to gain unauthorized entry into UpFirms' services, user accounts, stored data, or systems through hacking or similar methods.
- When completing our 'personalized shortlist' form, please ensure the information you provide is precise and pertinent. Providing accurate details enables us to align you with the most suitable vendor for your project. Rest assured, the email address, phone number, and any other miscellaneous information you supply will not be disclosed to the service vendors.
Engage in activities that cause harm, intimidation, harassment, or offense to others, or use an alias that conceals your true identity when logging in.
Acquire, store, capture, manipulate, transfer, or disseminate data belonging to other users.
Sponsorships and Incentivised Reviews
Obtaining a sponsorship on our platform enhances your brand's visibility and expands outreach. Sponsored companies feature prominently at the top of directory pages, identified by a "sponsored" label. It's important to note that sponsorship does not influence your ranking or placement on our Leader's Matrix, nor does it assure any specific level of traffic, leads, or sales. Sponsorships solely impact your positioning within our company listings.
Intellectual Property Rights, Ownership and Copyright Policy
UpFirms holds ownership of all content on our website, including services, graphics, designs, reviews, and user content compilations. While users retain ownership of their submitted content, they grant UpFirms the right to distribute, display, and advertise it as deemed appropriate. Our services are safeguarded by copyright and trademark laws in the United States and other countries. UpFirms exclusively owns all intellectual property rights to its services, and users are prohibited from altering, obscuring, or removing any trademark, copyright, or proprietary rights notices. Trademarks, logos, and service marks on UpFirms belong to UpFirms or its licensors and should not be copied or imitated without permission. The site's appearance, including graphics, design elements, and layout, is our trademark and should not be copied or imitated without written consent. Other company names, product names, and trademarks are the property of their respective owners. For any brand infringement concerns, contact us at support@UpFirms.co, as we prioritize the protection of intellectual property rights.
Indemnification
You agree to protect and hold UpFirms harmless from any third-party claims, demands, legal actions, losses, damages, fines, liabilities, or expenses, including legal fees, arising from:
- Your non-compliance with these terms and conditions;
- Your infringement of any law or the rights of a third party; or
- Your utilization of this website.
Links to Third-Party Sites
UpFirms provides links to websites operated by entities other than us. These links serve as references for users and do not indicate any endorsement of the linked platforms, their content, or their operators. Your use of any linked website is entirely at your own risk and responsibility. We shall not be liable for any loss, damage, or claim resulting directly or indirectly from your use or reliance on any third-party websites.
Purchase Terms
All purchases made on our storefront, including sponsorship or start-up plans, are treated as subscriptions. The terms of your agreement with us, related to the subscribed product, remain in effect for the chosen subscription duration. Upon purchasing any of our services, you agree to pay the agreed-upon fee and any applicable taxes promptly as specified in the purchase agreement. Failure to meet payment deadlines may result in service termination. Payment methods accepted include credit/debit cards, bank transfers, or ACH-enabled bank accounts issued by recognized financial institutions. By subscribing to our services, you consent to recurring subscription fees charged by us or our payment agents, as outlined in the invoice, including all associated fees, charges, and taxes. Additional charges may apply if you choose to upgrade your subscription, and you are responsible for paying these fees on a pro-rata basis until the next billing cycle. Upgrades or downgrades will take effect in the subsequent billing cycle, with adjustments made to the subscription and pricing accordingly. Subscription changes will continue to be billed according to the original schedule but at the updated price after the nearest billing cycle.
Subscriptions are set to auto-renew on a monthly billing cycle. To cancel your subscription, please send a non-renewal or cancellation request to (support@upfirms.co ) at least five business days before your next billing date to ensure timely processing.
If your payment provider fails to process your payment or reaches its expiration, you are responsible for any unpaid amounts. Failure to update your payment information or cancel your subscription authorizes us to bill your existing payment provider and terminate your subscription.
Your responsibility to pay our fees persists throughout your subscription period or until you decide to cancel. Taxes are determined based on the payment details you provide during purchase. You have the option to suspend or terminate your subscription by reaching out to support@upfirms.co at any time.
Upon purchasing our services, you acknowledge that MyFirm reserves the right to cancel, terminate, suspend, or restrict your access to our services without prior notice or liability, with or without cause, including non-payment of fees. Additionally, we reserve the right to modify, upgrade, add to, or reduce the quality, availability, and nature of our services or products at any time, for any reason, including compliance with regulations or laws, at our sole discretion, without prior notice. We also retain the right to test, modify, or discontinue any products or services we offer, which may impact how customers access and pay for our services.
We do not provide any guarantees regarding the outcome of using our product or service offerings. You agree to take responsibility for the payments due under this agreement, regardless of any changes, modifications, or advancements made to MyFirm's services or products during the term.
General
These terms and conditions are governed by the laws of Las Vegas, Nevada, USA, and apply to your use of UpFirms irrespective of your country of residence, access location, or nationality. Any disputes arising from or relating to these terms must be exclusively resolved by state or federal courts situated in Nevada, unless otherwise agreed by the parties involved.
These terms, in conjunction with our privacy policy, constitute the entire agreement between you and UpFirms, superseding any prior or contemporaneous proposals or communications, whether written or oral, that may conflict with or augment these present terms.
Our failure to enforce any provision of these user terms does not waive our right to enforce such provision or any subsequent similar or different breaches. If any of these terms are deemed invalid or unenforceable under applicable law, the remaining terms remain in effect and do not affect the validity or enforceability of the remaining terms in these terms and conditions.
Help
For assistance, please contact us at support@upfirms.co.
