This privacy policy outlines the information we collect from users visiting Upfirms. By using our services, you agree to the collection, use, disclosure, and retention of your personal information as described herein.
If you have concerns about providing personal information or having it displayed on our website, or if you object to any use of your data as outlined in this privacy policy, please do not use our services.
Contact Information
For any queries, requests, or comments regarding our privacy policy, please reach out to us at:
UpFirms Support Team
support@upfirms.co.
About UpFirms
Upfirms is a B2B rating and review platform dedicated to helping clients find the best software development services. We provide categorized directories, genuine client reviews, detailed company information, and more to ensure customers get the best deals that meet their requirements.
Data Collection and Usage
Information Submitted by You
We collect information when you engage with our research process or use our services. This includes:
- Account Creation : Information such as your name and email address, provided directly or via LinkedIn. For paid services, we also collect banking details or credit card information. You can further enhance your profile with additional details like location, industry, bio, picture, and phone number. If a duplicate account is created in your name, contact us immediately for its removal.
- LinkedIn Integration : Automatically collected information such as your first and last name, and email address when signing up via LinkedIn. This information is stored in our records but not made publicly available.
- Reviews : When posting reviews, you can choose to do so anonymously or with your profile visible. Public reviews will display information such as your name, business name, project details, and photo.
- Surveys : Responses are collected anonymously and displayed with generic job titles, industries, company sizes, departments, and locations.
- Personalized Shortlist : Accurate and relevant information is crucial for matching you with recommended vendors. Your email address, phone number, and other information provided will not be shared with service vendors.
Information from Third Parties
We may collect, store, and use your user ID linked with social media accounts used for signing up. By signing in with your social media account, you consent to our collection, storage, and use of your data as per this privacy policy. This includes data made public by you and shared by social media services. Refer to your social media privacy policy for more details.
Automatically Collected Information
We and third-party services may collect information about your use of our services through cookies, web server logs, web beacons, and JavaScript. This includes general location information (e.g., IP address, zip code) and more specific data (e.g., GPS-based functionality on mobile devices).
How We Use Your Information
We process your data based on the following legal grounds:
- Consent : When you receive our promotional material, you consent to the processing of your personal information. You can withdraw consent at any time.
- Contractual Obligations : We process your information to fulfill contracts, including free trials, service purchases, and contract performance.
- Legitimate Interests : We process data when it aligns with our legitimate interests and does not override your data protection rights.
- Legal Obligations : We process data to comply with legal requirements, prevent fraud, investigate crimes, and cooperate with law enforcement.
We use your data to:
- Create your account and provide services.
- Fulfill requests and provide customized content.
- Communicate with you via email and other channels.
- Maintain the effectiveness of our advertising and promotional materials.
- Improve our services and develop new features.
- Provide feedback to third-party businesses.
- Take necessary actions against harmful or unlawful activities, including threats to a person’s physical safety, violations of our Terms of Service, and potential fraud.
Information Sharing
We may share your information for the following purposes:
- Your user profile information, including your content on UpFirms, will be visible to others. Reviews posted with your profile visible may also appear in search engine results.
- UpFirms may display reviews or testimonials you provide about us or service providers. This may include your name, title, company, and other information unless the review is anonymous.
- We will share your information with your consent or as necessary to fulfill your requests.
- We may share your data with third-party vendors or business partners providing services on our behalf, such as analytics, customer service, survey providers, payment processing, marketing, and fraud prevention. These third parties will have access to the necessary information to perform their functions but are not permitted to use it for any other purpose.
- If we undergo a merger, acquisition, reorganization, bankruptcy, dissolution, or liquidation, we may share or disclose your information as part of that process.
- UpFirms will disclose necessary information to address unlawful activities, comply with legal processes, or meet other legal requirements. This includes situations involving threats to physical safety, violations of our terms, or claims of third-party rights breaches, and when disclosure is appropriate to protect the rights, property, and safety of our company, employees, users, or others.
Do Not Track
We do not respond to Do Not Track (DNT) signals from browsers. The internet community is still determining how to implement and respond to DNT requests.
Your Data Privacy Rights
No Rights of Third-Parties
Security
We implement technical, administrative, and physical safeguards to protect your data, tailored to its sensitivity.
Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If discovered, such information will be deleted, and the account terminated.
Data Retention
We retain your data as long as your account is active or as needed for our services and legitimate business needs. Data will be deleted or anonymized when no longer necessary.
Changes to the Privacy Policy
This privacy policy may be updated to reflect changes in our practices or legal requirements. We will notify you of significant changes and update the policy date. Continued use of our services indicates consent to the updated policy.
Get in Touch With Us
For any questions regarding this privacy policy, contact at Upfirms.co or at support@upfirms.co.
Please provide your identification, contact details, and a detailed explanation of your concern.
